Senior Technical Account Executive

Responsibilities

• Manage the end-to-end sales cycle for mid-market and enterprise prospects, from initial outreach to closing.

• Conduct deep-dive technical discovery to understand a prospect's data environment, EHR footprint, and product architecture.

• Independently scope and design technical solutions and integration workflows, reducing the need for Solutions Engineering support in the vast majority of deals.

• Create and present high-impact technical demonstrations and architectural diagrams tailored to specific customer use cases.

• Build and maintain a qualified pipeline of prospects within your assigned territory.

• Collaborate with Product and Engineering teams to provide market feedback and handle rare, highly complex edge-case technical requirements.

• Develop a deep understanding of the competitive landscape and articulate Redox’s technical superiority in the market.

• Engage and negotiate with both technical (CTO, VP of Eng) and business (CEO, Procurement) stakeholders.

• Manage, track, and report on all sales activities and technical scoping documentation within our CRM.

• Work cross-functionally with Customer Success and Implementation to ensure a seamless transition from "closed-won" to "active-integration."

Requirements

• 5+ years of experience in a technical sales, solutions engineering, or account executive role within the SaaS or health-tech industry.

• Hybrid Technical DNA: Proven ability to lead technical scoping calls and architect integration solutions independently.

• Healthcare Interoperability Expert: Strong working knowledge of healthcare data standards (HL7 v2, FHIR, CDA, X12) and the EHR landscape (Epic, Cerner, etc.).

• Demonstrated experience managing complex, consultative sales cycles with a track record of meeting or exceeding quota.

• Technical fluency in APIs, webhooks, cloud infrastructure (AWS/Azure/GCP), and authentication protocols (OAuth, TLS).

• Ability to translate developer speak into business value for executive-level decision-makers.

• Self-starter who thrives in autonomy and is comfortable being the sole technical resource on a deal.

• Exceptional presentation skills with the ability to whiteboard complex data flows on the fly.

• Consultative mindset with a passion for solving the plumbing problems of healthcare.

• Adaptable and solution-oriented, with a bias toward action and hitting milestones.

• Driven, competitive, and determined to achieve financial success while improving healthcare for patients.

• Respectful, inclusive, and a team player who raises the bar for the entire Go-To-Market organization.