Senior Director, Enterprise Analytics

Das ist der Job

Foster the development of processes, tools, and templates for improved service efficiency and quality.

Darum lohnt es sich

Responsibilities Support senior leadership in the overall development and execution of the analytics strategy for employee benefits. Partner with offices and teammates to optimize service delivery. Manage and lead a team of financial analysts in support of a region or territory, as needed.

Lead a team of financial analysts in various locations supported by enterprise tools and processes. Assist with teammate recruiting and skill development in local offices, as needed. Assist with training and development of financial services teammates and advancing knowledge and expertise across the enterprise.

Comfortable working in matrix organization with an emphasis on working with enterprise leadership and local offices and teammates. Identify financial and analytical needs and areas for operational improvements in local markets and across the enterprise.

Triage and manage opportunities and service needs of customers and prospects within a designated region or group of offices. Manage the implementation of regional and national solutions, tools, processes, and other best practices in local markets.

Partner with technology solutions and other business resource centers for core and advanced service solution deployment. Serve as a resource and thought leader for analytical services to customers, local offices, and the enterprise. Provide subject matter expertise and advice directly to key customers and prospects, as needed.

Assist with new business and prospecting efforts as needed. Manage staffing and workflow of financial and analytical services across a region. Manage delivery of overall service quality for a portfolio of customers. Participate in leadership meetings. All other duties as assigned.

Requirements Bachelor’s degree in a business-related field or equivalent work experience. Advanced financial, actuarial, or underwriting skills are necessary. Strong technical knowledge of coverage in health and life insurance coverage. 15+ years progressive experience in insurance industry.

Proficient in common computer programs and applications such as well as Microsoft Office Suite, and insurance company proprietary software. Comfortable working in remote and hybrid position with multiple office locations. 10+ years’ experience in leadership. (preferred) #J-18808-Ljbffr