Senior Customer Onboarding Manager - German speaking (f/m/d)

Das ist der Job

The hospitality industry is dominated by all-in-one software with a closed architecture.

Darum lohnt es sich

We’re looking for a Senior Customer Onboarding Manager - German speaking (f/m/d) to join our team in Munich! Since the founding of Apaleo, we've welcomed over thirty different nationalities into our team.

What you are getting up to: As part of the onboarding and customer success team, you will help our tech-enabled customers onboard to the Apaleo platform, and tech stack and set them up for long-term success.

You will take responsibility for developing and executing tailored onboarding plans and collaborating with cross-functional teams to ensure a seamless onboarding experience. This creates data siloes, slow development and dependency on big players. We are changing that!

Apaleo's API-first property management platform empowers accommodation providers to design a technology stack that creates unique digital guest & staff experiences. The Apaleo Store enables integrations to hundreds of apps to streamline operations, enhance the guest journey and maximize revenue. Are you up for the challenge?

This job is a great opportunity for professionals willing to take the next step in their careers. We aspire to increase this number as we continue to grow. Saying this, it's also important to us that you bring your whole, authentic self to work every day and actively teach us what it means to be you.

Also, you will be responsible for monitoring and reporting on customer progress, identifying and ad