Senior Corporate Catering Operations Lead (Remote)

About the Role

Our client, a leading provider of bespoke corporate hospitality solutions, is searching for a highly motivated and experienced Senior Corporate Catering Operations Lead to manage their remote operational functions. Based remotely, you will be instrumental in overseeing the quality, efficiency, and client satisfaction of our catering services delivered to corporate clients across various locations. This role requires a strategic thinker with extensive experience in catering operations, a passion for service excellence, and the ability to manage teams and resources effectively in a virtual environment. You will play a crucial role in maintaining our client's reputation for reliability and superior quality, ensuring seamless execution of all corporate catering events and services. This is a unique opportunity to lead and innovate within a dynamic, remote-first organization.

Key Responsibilities

• Oversee the end-to-end operations of corporate catering services, ensuring consistent delivery of high-quality food and exceptional service standards.
• Develop and implement operational policies and procedures to enhance efficiency, reduce costs, and maintain client satisfaction.
• Manage relationships with external vendors and suppliers, negotiating contracts and ensuring the timely delivery of quality products.
• Lead, train, and provide ongoing support to remote catering teams and site managers, fostering a culture of excellence and accountability.
• Monitor operational performance through key metrics, analyzing data to identify trends, areas for improvement, and implement corrective actions.
• Ensure strict compliance with all health, safety, hygiene, and food handling regulations across all operational sites.
• Collaborate with sales and client relations teams to understand client needs, address concerns, and ensure a seamless event experience.
• Manage budgets, P&L statements, and resource allocation for catering operations, aiming for optimal financial performance.

Requirements

• A minimum of 6 years of proven experience in catering management, operations management, or a similar leadership role within the hospitality or corporate services sector.
• Demonstrated success in managing remote teams and operations is essential.
• Strong understanding of catering operations, including menu planning, food safety, logistics, and client service management.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and motivate diverse teams.
• Strategic thinking and problem-solving capabilities, with a data‑driven approach to decision‑making.
• Proficiency in using project management and operational management software, alongside standard office applications.
• Ability to manage multiple priorities and adapt to changing demands in a fast‑paced environment.
• A relevant qualification in Hospitality Management, Business Administration, or a related field is highly desirable.
• Commitment to upholding the highest standards of service and operational integrity.

Benefits

• This role offers a competitive salary and the flexibility of a fully remote work arrangement, allowing you to work from Centurion or any other preferred location.
• Our client provides a comprehensive benefits package, including medical aid, a retirement fund, and paid time off.
• Opportunities for continuous learning and professional development are provided, including access to online courses and industry conferences.

Join a forward-thinking company that values innovation and employee well-being, contributing to the success of prestigious corporate clients.