Senior VIP Relationship Manager

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Das ist der Job

Serve as the trusted point of contact for Kraken's top private clients, building deep relationships and trust.

Darum lohnt es sich

Bring Kraken's private client and VIP offerings to market to ensure benefits remain impactful and competitive. Partner with product, marketing and client service teams to champion new efforts that drive private client growth and loyalty.

Responsibilities Deliver consistent, high-quality service to HNWI clients worldwide, building and nurturing trusted relationships through exceptional account management. Drive KPIs across revenue, trading volume and assets on platform through rigorous, data-driven analysis and proactive strategy execution.

Execute programmes and initiatives that increase client activity, trading and assets on platform. Leverage blockchain analytics, trading data and client insights to inform revenue-generating efforts and strategic decision-making.

Requirements 5+ years of experience in relationship management, account management or private client sales, including at least 2 years in the crypto space, with a track record of working with high-net-worth individuals. Deep understanding of trading product solutions, including spot, margin and futures trading, as well as OTC trading and lending.

Ability to be scrappy, bold and unafraid to explore alternative and creative solutions to achieve results. Highly data-driven, with expertise in analysing KPIs such as client portfolio revenue, trading volume and assets on platform. Strong personal network within the crypto industry, particularly across HNWIs.

As a true degen, you bring deep knowledge of cryptocurrency ecosystems, their players, frameworks and market dynamics beyond just blue‑chip tokens. Fully aligned with the cypherpunk values outlined in Kraken's Tentaclements. Passionate about the cryptocurrency world, with a proactive attitude toward learning new industry trends.

Skilled at building meaningful partnerships with internal and external stakeholders at all levels and across diverse backgrounds. Ability to travel up to 15% of the time to visit clients and attend events. Fluency in English is required. #J-18808-Ljbffr

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