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Responsibilities
Lead daily operations from a support and administrative level, coordinating complex logistics and task assignments for client relationship projects while ensuring effective communication and problem resolution.
Technically assess property risk from fire, natural hazards, and related perils, providing expert guidance and leadership on complex client accounts.
Collaborate with client brokerage teams to drive beneficial outcomes and support business development efforts to grow the practice.
Produce technically sound reports, plan review letters, and consultative client guidance that meet rigorous quality assurance standards.
Manage project work plans, budgets, and resources while adhering to company policies and continuous risk improvement methodologies.
Maintain client confidentiality and build positive, long‑term client relationships through effective communication and problem solving.
Requirements
Minimum 5 years of experience in risk management or property engineering consulting.
Bachelor’s degree or higher in an Engineering discipline, preferably fire science, fire protection engineering technology, or fire protection engineering.
Strong written and oral communication skills with experience preparing professional or technical summaries.
Ability to work independently and collaboratively within a team environment.
Commitment to professional growth through continued education, certifications, and mentorship.
National Fire Protection Association (NFPA) Certified Fire Protection Specialist credential (preferred).
Experience in commercial insurance or brokerage environments.
Proven ability to apply national standards (NFPA, FM Global) and diagnostic skills to design and implement risk mitigation solutions.
Demonstrated success in business development and client relationship management.
Positive, solutions‑oriented mindset with a focus on delivering value to clients.
Bereit?
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