Das ist der Job
Certifications & Qualifications Series 7 Series 24 #J-18808-Ljbffr
Darum lohnt es sich
Responsibilities Support business processing on the Fidelity National Financial Services (NFS) Wealthscape platform Provide guidance and training to financial professionals on platforms/technologies, processes, compliance, best practices, etc.
As a member of the Call Center, respond to requests for trading, account maintenance, order entry, platform navigation, cashiering functions, opening and closing accounts, etc.
Provide support and guidance for the Wealthscape platforms Produce reports from Wealthscape and Avaya required for TFA to oversee service and processing metrics, and identify areas for optimization Partner with NFS Middle Office on account management services Identify and develop operational impact metrics, including collecting, analyzing, and reporting Keep up to date on rules and regulations governing firm procedures Identify and develop operational service improvements Requirements Bachelor’s degree in finance or business, or equivalent work experience Five years of securities/financial services experience in call center and operations roles Detailed knowledge and expert processing proficiency on the NFS Wealthscape platform Demonstrated experience utilizing Avaya or similar telephony management system Thorough knowledge of securities products, FINRA, SEC, and DOL regulations Ability to analyze complex issues and recommend solutions Excellent written and oral communication and interpersonal skills Attention to detail and ability to prioritize multiple responsibilities Proficiency using MS Office, including advanced Excel skills Experience with Wealthscape and Envestnet platforms.
Series 7 and 24 preferred Core Competencies Demonstrates expertise in the NFS Wealthscape platform and financial services operations, with a strong focus on compliance, reporting, and process optimization. Capable of providing training and support to financial professionals while maintaining a thorough understanding of relevant regulations.
