Senior & Berufserfahren
Swisslinx
Senior HR Service & Process Specialist
Veröffentlicht am
Stellenbeschreibung
pulliManage and continuously improve operational HR services and processes across the employee lifecycle. /liliAnalyse existing HR processes, identify inefficiencies and implement sustainable process improvements. /liliSupport the design, standardisation and documentation of HR workflows, procedures and service models. /liliWork closely with HR stakeholders to gather requirements and translate business needs into efficient HR solutions. /liliSupport and enhance HR systems and digital HR services, including employee and manager self-service solutions. /liliContribute to the administration, configuration and optimisation of HR service management platforms, ideally ServiceNow HRSD. /liliEnsure a high level of HR data quality and integrity, investigate inconsistencies and support root-cause analysis. /liliCoordinate with HR, IT and other internal stakeholders on system enhancements,
integrations and process changes. /liliSupport workshops, testing activities, documentation and the successful implementation of new HR processes and solutions. /liliContribute to a professional, service-oriented and continuously improving HR operating environment. /li /ulh3Job Description /h3ulliManage and continuously improve operational HR services and processes across the employee lifecycle. /liliAnalyse existing HR processes, identify inefficiencies and implement sustainable process improvements. /liliSupport the design, standardisation and documentation of HR workflows, procedures and service models. /liliWork closely with HR stakeholders to gather requirements and translate business needs into efficient HR solutions. /liliSupport and enhance HR systems and digital HR services, including employee and manager self-service solutions. /liliContribute to the administration,
configuration and optimisation of HR service management platforms, ideally ServiceNow HRSD. /liliEnsure a high level of HR data quality and integrity, investigate inconsistencies and support root-cause analysis. /liliCoordinate with HR, IT and other internal stakeholders on system enhancements, integrations and process changes. /liliSupport workshops, testing activities, documentation and the successful implementation of new HR processes and solutions. /liliContribute to a professional, service-oriented and continuously improving HR operating environment. /li /ulh3About The Customer /h3pThe successful candidate will oversee the delivery of a range of talent management programmes aimed at supporting employee development, while also providing operational support to the Talent Manager across key projects and recurring business cycles. /ppThis role is particularly suited to a well-structured
and proactive HR professional who is comfortable taking ownership of processes end-to-end, working with limited supervision and continuously identifying opportunities to simplify and improve existing practices. /ph3Framework /h3ulliLocation: Basel /liliWorkload: 100% /liliWork model: Hybrid, up to 50% home office /liliStart: ASAP, September 2026 at the latest /liliContract duration: Until 31 March 2027 /liliExtension: To be confirmed /li /ulh3Requirements /h3ulliAt least 5 years of experience within an HR department or in a role working closely with HR, supporting the implementation of HR processes and coordinating processes or projects. /liliExperience within Talent Management is highly desirable. /liliExperience working in an international environment. /liliExperience with HR digital platforms and process improvement practices or methodologies. /liliBroad familiarity with HR and talent
management processes, for example performance management, talent management and employee relations. /liliStrong written and spoken English. /liliStrong interpersonal skills and the ability to communicate in an impactful and tactful manner. /liliHigh level of integrity, ethical conduct and discretion when dealing with sensitive information. /li /ulh3Nive To Have /h3ulliStrong analytical capabilities with the ability to produce accurate and high-quality work. /liliExperience analysing and presenting data using tools such as Excel, Tableau or BusinessObjects. /liliPrevious exposure to international organisations, central banks or the financial services sector. /li /ulh3Compensation Benefits /h3pYou will join an international HR environment and take ownership of a diverse portfolio of talent management activities, working closely with employees, managers, external partners and internal
stakeholders. /ppThe position offers a combination of bprogramme coordination, HR operations, talent management, process improvement, stakeholder communication and vendor management /b within a professional international environment. /p /p