22ahead GmbH

We are searching for a temporary cover (planned for 18 months) of the role of Lead Community Manager, EMEA for our customer based in Munich.

Details:

• Planned for 18 months (temporary cover)
• Full-time / 40h
• 5+ years of experience in Community Management or Community Engagement
• Proven experience in building and scaling communities
• Experience in the Tech or SaaS industry preferred
• Strong stakeholder management and cross-functional collaboration skills
• Willingness to travel within the EMEA region for community events

The Customer

Our client is a leading international technology company helping organizations unlock the full potential of their business operations through innovative software and AI-powered solutions. By connecting data, technology, and business processes, the company enables enterprises to improve efficiency, drive intelligent decision-making, and achieve sustainable business outcomes.

Trusted by major organizations worldwide, our client operates in a dynamic, fast-growing market and works with a global network of partners to accelerate digital transformation. With a strong focus on innovation, collaboration, and customer success, the company offers an exciting opportunity to shape the future of enterprise technology and make a meaningful impact on how businesses operate.

The Role and Team:

In the role of Contractor for Community Lead, EMEA, you will be responsible for building, driving and shaping the EMEA Celonis community strategy. YThis role is pivotal in creating and fostering a vibrant and engaged prospect, customer, partner and academics community to connect, learn in-demand skills, and share their knowledge of the Celonis platform. The successful candidate will have a passion for community building and ensure a unified and engaged experience across all community touchpoints. You will be reporting to the Head of Community Engagement globally. The Community Engagement team resides in the GTM Marketing team.

The work you’ll do:

• Own the EMEA Community Strategy: Design and execute the regional online and offline community strategy, establishing vibrant engagement hubs that accelerate customer adoption, advocacy, and retention across EMEA.
• Orchestrate Cross-Functional Collaboration: Partner closely with regional GTM teams—including Field Marketing, Product Marketing, Value Engineering (VE), Product, and Services to ensure community initiatives amplify broader go-to-market priorities and product releases.
• Leverage generative AI and automation tools (e.g., Gemini, Claude) to scale community programs, accelerate engagement initiatives, and streamline day-to-day operational workflows.
• Curate Content & Drive Active Discussions: Seed the community with compelling, role-relevant Celonis content, spotlighting Changemaker success stories and inspiring peer-to-peer discussions, knowledge sharing, and best practices.
• Lead Regional Community Events: Plan, facilitate, and host high-impact virtual roundtables, local meetups, and user groups, while weaving community activations into flagship regional and global field marketing events.
• Align with Global Community Strategy: Collaborate closely with the Global Community team and fellow regional leads to exchange high-performing playbooks, scale successful initiatives, and deliver a cohesive global member experience tailored to EMEA nuances.
• Enable the Ecosystem & Field Teams: Educate and align regional sales and partner teams on community programs, enabling them to leverage the community as an authentic relationship builder and value driver for customers and partners.
• Lead high impact programs that are tailored to our most valuable community players and aligned to our overall Marketing ABX strategy.

The qualifications & experience you need:

• 5+ years of experience in leading community engagement or a related field preferably in a tech or SaaS environment.
• Degree in business, marketing, or related field
• Proven track record of building and scaling successful communities, preferably in a tech or SaaS environment.
• Strong strategic thinking and planning abilities, with a focus on driving growth and engagement.
• Strong stakeholder management and collaboration skills with the ability to inspire and steer cross-functional teams.
• Ability to think strategically, prioritize tasks, execute with attention to detail, and consistently meet deadlines.
• Creative, innovative, and proactive in identifying opportunities to enhance the community experience.
• Strong presentation skills and confidence in communicating with cross-functional leaders.
• Willingness to travel within the region for customer-facing community events.