Service Now Senior Tester (EU or South Africa)

Das ist der Job

This role requires a proactive individual passionate about refining processes and improving product quality.

Darum lohnt es sich

Service Now Senior Tester (EU or South Africa) Join to apply for the Service Now Senior Tester (EU or South Africa) role at smartvokat . smartvokat GmbH is a remote-first team of consultants, legal engineers, and project managers.

The ideal candidate will be capable of leading a QA team, communicating effectively, and maintaining a strong quality and service mentality. Lead the QA team and coordinate manual testers to ensure comprehensive testing coverage. Effective leadership and mentoring skills for QA teams.

Benefits Remote-first, flexible work environment with a collaborative culture. We assist Legal, Risk, and Compliance in-house departments in their digital transformation towards an agile, strategic enabling function.

We are seeking a highly skilled Senior Tester with extensive experience in establishing and optimizing testing processes, focusing on quality assurance practices. Responsibilities Define and implement test processes aligned with industry best practices. Manage ongoing quality assurance, including operational and exploratory testing.

Screen automated test outcomes, create bug reports, and address critical issues promptly. Handle 3rd level support, production and UAT bug fixes, and ad hoc inquiries. Develop test cases and documentation to support testing efforts. Facilitate ServiceNow’s Automated Test Framework for end-to-end testing.

Support feature testing alongside manual testers when needed. Requirements Experience in establishing and optimizing testing processes with a focus on quality assurance. Proficiency in manual testing, identifying edge cases, and uncovering bugs. Experience with testing tools like Jira, QMetry, or similar.

Familiarity with automated test frameworks, especially ServiceNow ATF. Ability to create comprehensive testing documentation. Skilled in collaborating with stakeholders and developers on acceptance criteria. Strong communication skills and a service-oriented mindset. Work on exciting projects with top-tier clients in legal and compliance sectors.

Flat hierarchies and opportunities for personal development. Permanent employment contract. Work on groundbreaking projects for multinational clients. Autonomous remote work that integrates well with your life. "9 for 10 program": Take every 10th working day off with full pay, plus 30 days annual leave.

Additional Details Seniority level: Associate Employment type: Full-time Job function: Information Technology Industries: Hospitals and Health Care, Non-profit, Government Note: The job posting appears current and active. #J-18808-Ljbffr