Senior Vendor Manager (All Genders)

Das ist der Job

Our solutions make over 12 million customers genuinely happier – and that’s something we really care about.

Darum lohnt es sich

Identify areas that need vendor attention and direct team to address issues; act as escalation point, helping team and vendor(s) resolve conflicts. Partner with cross-functional teams to develop and propose an annual plan for multiple vendors or categories; build a network in the pet industry.

Hold team accountable for maintaining robust process documentation. Experience in teamwork and guidance of business partners with proved authority.

Additional Information Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together – you’ll be at the heart of an incredible, multinational team.

We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. Find out more about the specific benefits at your local office in our blog posts.

Company Description With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better.

Join us and discover a place where your potential meets your passion for pets. That’s the power of plus. Job Description We are looking for an exceptional Senior Vendor Manager who will grow the Local Champion Brands of zooplus across Europe.

You will have full flexibility in managing customer experience, topline performance, and profitability of your vendors, taking the relationship with them to the next level.

By scaling and automating all interactions with the vendor base, including identifying and signing up new vendors, creating items in the catalog, negotiating contracts and terms, managing promotional activities, and resolving operational issues, you will have a direct impact on the business, thus, setting zooplus apart from its competitors.

Are you ready to take on this challenge? As a Senior Vendor Manager, You Will Influence strategic or complex vendors to prioritize customer experience by lowering costs, improving the supply chain, reducing defects, and driving efficiencies. Provide feedback on existing programs or initiate new programs to drive vendor participation.

Review results of promotions and change course of action and negotiate new promotions if needed; create strategic and prioritized vendor marketing plan that maximizes margin euros and customer experience.

Audit metrics regularly; evaluate products and services to continually drive quality of customer experience across multiple vendors and categories. Work cross-functionally to implement scalable solutions to address customer pain points. Lead cross functional projects and involve the appropriate stakeholders.

Actively seek feedback from others; identify areas for personal growth and set goals for development. Qualifications 5+ years of relevant work experience in Category Management, Vendor Management or Purchasing, ideally in retailing or the pet industry; experience working in an e-Commerce is an advantage.

Experience in project work based on analytical and strategic thinking and ability to structure complex facts. Ability to unlock complex issues and to work proactively on proposals, solution thinking. Ability to understand customer needs and market requirements to enhance the customer experience.

Strong influencing abilities and vendor management experience. High level of communication skills. Fluent in English and German (B2 or above). Proficient MS-Office (especially Excel and Power Point). There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart.

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all. #J-18808-Ljbffr