Senior Technical Support Manager (Product Support)

Das ist der Job

We do this by challenging each other to succeed and being enabled to do our best work.

Darum lohnt es sich

Our skilled #CognigyCrew are the people behind our cutting-edge technology and we are now looking for more talented people to join our global team.

Why you’ll love working at Cognigy - our promise to you We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be leading the automation of conversations to make life easier for everyone.

It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts: Team, Trust, Transparency, Technology. About Cognigy Cognigy is revolutionizing the customer service industry by harnessing the most cutting-edge AI technology on the market.

Its award-winning solution Cognigy.AI empowers businesses to deliver exceptional service that is instant, personalized, in any language and on any channel.

Cognigy is shaping the future of customer service, creating AI Agents by perfectly combining Generative and Conversational AI to increase customer satisfaction and actively support employees in real-time. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always!

Your new role - Senior Technical Support Manager (Product Support) Location - Germany The Senior Technical Support Manager will play a crucial role in transforming Cognigy’s customer support function to achieve optimal performance. This position is responsible for creating a ro