About the Role
We are looking for a Senior Technical Product Manager to be the champion of our customers, diving deep into their experiences, pain points, and aspirations to ensure that our products not only meet but exceed their expectations. This role is critical in our journey towards achieving and maintaining product‑market fit. The ideal candidate will have a strong technical background, exceptional communication skills, and a passion for customer‑centric product development. If building technology for global health sounds exciting, we want to meet you!
Job Details
- Job Title: Senior Technical Product Manager
- Reporting To: Chief Product Officer
- Grade: UK Grade IC6 – £60,000 – £70,000
Role Responsibilities
- Own problems from identification through delivery of solutions.
- Coordinate dependencies between Mobile and Cloud engineering teams to ensure seamless solution delivery.
- Gather and synthesize customer insights from internal teams (e.g., Partnerships, Operational Delivery) and external sources (field visits, user interviews, market research) to inform product development.
- Help prioritize high‑level problems to solve in the product backlog.
- Review projects to assess product performance.
- Work with Engineering Managers to keep development teams informed and involved; facilitate their participation in stakeholder calls and field visits.
- Stay up to date with industry trends, emerging technology, and best practices in the sector.
- Grow customer obsession through education, processes, and tools.
Requirements
- 5+ years of experience as a product manager in an agile environment, working on mobile or cloud‑based products.
- Strong technical background to understand and discuss technical concepts with a variety of audiences.
- Experience managing technical products and roadmaps.
- Proficiency with an issue‑tracking tool (e.g., JIRA, YouTrack).
- Excellent communication across all levels, building strong interpersonal relationships with engineers, designers, operational managers, and external stakeholders.
Benefits
- Genuine Impact – Directly influence technology that impacts millions across the globe.
- Diverse Team – Work with a global team recognized as a Great Place to Work and a 2025 Best Workplace for Women.
- Mutual Flex – Autonomy and trust; flexible work hours and accommodation for essential life events.
- Ultimate Work‑Life Balance – 4‑day workweek with optional Fridays off and unlimited annual leave.
- Professional Development – Continuous learning, global expert access via the GLG network, and a dedicated development budget (“Eduprints”).
