Senior Solutions Consultant, CXO (Customer Experience Orchestration)

Das ist der Job

Learn more. /p pAdobe aims to make our Careers website and recruiting process accessible to any and all users.

Darum lohnt es sich

Our team supports account and opportunity planning, leads deep discovery and solution design, and drives toward the Holistic Win: a customer centric approach that balances business value, strategic intent, operational impact, and architecture - not just technical fit. /p pWe work in close partnership with Sales and peer Solution Consulting teams across Adobe’s solution landscape to deliver a unified, value led One Adobe experience. /p h3What You Will Do /h3 pYou focus on strategic customer engagement and technical leadership within Adobe’s CXO (Customer Experience Orchestration) portfolio across Switzerland and Eastern Europe. /p pbRepresent CXO in high impact customer conversations /b /p pCXO is the orchestration of customer experiences across humans, AI agents, data, and content at enterprise scale.

While great customer experience has always required aligning journeys, data, and content, AI fundamentally expands what is possible - enabling orchestration at a speed and scale previously unattainable. /p pYou help customers understand and apply this vision in practical, business relevant ways. /p pbLead discovery, workshops, and executive engagements /b /p pYou partner closely with Sales to lead discovery sessions, facilitate workshops, engage executives, and shape solution strategies that clearly connect Adobe’s innovations to the customer’s real goals. /p pbDesign and deliver compelling presentations, demonstrations and proofs of value /b /p pYou build and run high quality presentations and proof points that translate complex problems into clear, outcome oriented narratives - combining technical depth with strong storytelling. /p pbAct as a thought leader and multiplier for solution quality /b /p pWithout formal people management responsibility, you raise the bar through example: sharing best practices, providing peer feedback, and contributing to improved narratives, demos, and enablement assets across the CXO community. /p pbCollaborate across Adobe’s portfolio /b /p pYou work closely with peer SC teams across EMEA and with Adobe’s Creation Productivity portfolio to deliver integrated end to end solutions customers increasingly expect. /p pbBring field insight into deal and pipeline discussions /b /p pYou contribute your perspective on customer needs, risks, positioning, and market trends into opportunity reviews and pipeline conversations - helping teams prioritise effectively and execute with quality. /p pbEngage AI-prepared customers with a clear point of view /b /p pYou are comfortable working with customers who arrive already informed, opinionated and critical.

AI, creative automation, and next generation CX platforms are not just topics you work on - they represent an optimistic vision of what becomes possible, and that energy shows in how you engage customers. /p pBeyond that: /p ul li8+ years in Solution Consulting or a comparable pre sales role, with strong experience in enterprise SaaS and digital marketing technologies /li liProven ability to design and deliver AI driven demos that connect customer challenges to measurable business outcomes /li liAbility to challenge constructively and transparent expectation setting: You can push customers and internal teams beyond safe answers, generic value statements and feature-led thinking - while staying pragmatic, credible and commercially focused. /li liYou are able to test whether a customer opportunity is strong across business value, strategic intent, operational impact and architecture - and you are confident enough to challenge the team when one of these dimensions is weak or missing and taking ownership with a constructive, problem solving mindset. /li liStrong discovery skills and executive level storytelling, from practitioner conversations through to C suite discussions /li liA track record of winning complex enterprise deals and building long term, trusted customer relationships /li liConfidence and stage presence, with experience presenting at customer, partner, or industry events /li liStrong sales instinct: the ability to link innovation to pipeline value, deal progression, and business impact /li liHighly collaborative mindset, working effectively with Sales, Product, Engineering, and Marketing to translate field insight into aligned execution /li liA clear point of view on technical storytelling, demos, and enablement - and the willingness to actively contribute to raising overall solution quality /li liFamiliarity with the Central European enterprise landscape and CHEE customer expectations /li liFluent in English and French/German comfortable engaging across audiences from technical experts to senior executives /li /ul pAdobe is proud to be an Equal Employment Opportunity employer. ph3Senior Solutions Consultant, CXO (Customer Experience Orchestration) /h3 pAs a Senior Solutions Consultant for CXO, you are a trusted expert and advisor internally and externally.

You are credible in front of customers, deeply curious about their business, and known for turning complex challenges into compelling, outcome driven solutions.

You operate at the intersection of business strategy, technology, and storytelling - and are energized by proving what is possible, not just describing it. /p h3Our Mission /h3 pWe help customers understand what is possible - and prove what matters in their business context.

The role is not only to explain Adobe’s capabilities, but to challenge customer thinking, create confidence early, and show how value can be realized.

You can move beyond feature explanation and help them understand what matters, what does not, where risks sit, and how Adobe can create value in their specific context. /p h3What You Need to Succeed /h3 pYou are genuinely excited about where technology is going.

We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.

If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call . /p /p #J-18808-Ljbffr