Das ist der Job
Aufgaben As a Senior Salesforce Service Cloud Specialist , you provide critical technical leadership and subject matter expertise to the Product Owner for Sales/CRM, with deep expertise in Salesforce Service Cloud and the Contact to Closure (C2C) process.
Darum lohnt es sich
Together, we shape the future—boldly, with a focus on our customers, and with a strong team spirit.
Subject Matter Expertise Serve as the technical lead and go-to expert for Salesforce Service Cloud across the organization Provide expert guidance on platform capabilities, limitations, and best practices to product and development teams Solution Design deep understanding of Service Cloud APIs and proven experience building integrations.
At Keenfinity, we are passionate about innovative and professional security and communication solutions—with approximately 4,200 employees in over 50 countries worldwide. Our mission is clear: We develop more than just technology—we secure, connect, and enrich life's most important moments.
We bring the same passion to our work environment as we do to our products, an environment built on trust, appreciation, and personal responsibility.
You will translate complex service requirements into a technical roadmap, design and implement best-in-class Service Cloud solutions, and expose service data and functionality via APIs to power our headless architecture — with high technical visibility and real ownership of the end-to-end service stack.
Strong, practical understanding of Contact to Closure (C2
