Senior Project Manager

Annapurna are currently partnering with a scaling Legal Tech business in Germany. They are currently looking to hire a Senior Project Manager. This role can pay up to 120K OTE.

As a Senior Project Manager, you will join the CSM-Project (onboarding) team based in Munich. You will play a key role in project management, acting as a central point between customer satisfaction operational efficiency and adherence to timelines.

What you will be doing

• Managing strategic projects ranging from 3 to 12 months (planning, resources, communication).
• Supporting customers through change management (expert consulting, change management, expectation management, customer education).
• Advising on application setup and configuration, with strong expertise in the product suite and internal tools.
• Training customers.
• Building and maintaining a trusted relationship with clients.
• Connecting technical experts with clients (customer data migration, interface implementation).
• Applying our agile project management methodology.
• Communicating with various stakeholders.
• Developing business expertise (corporate law, contract and litigation management, governance body management).

Your Experience

• You have at least 5 years of experience in application project management with clients.
• You understand the challenges and context of SaaS implementations.
• You are able to lead a project team to success.
• You embody the company's values and standards and can serve as a reference for other project managers.
• You communicate clearly, precisely, and appropriately with both internal and external stakeholders.
• You have a strong understanding of customer needs and expectations.
• You have strong negotiation skills to defuse potential conflicts.
• You are able to take a step back and put challenges into perspective before proposing suitable solutions.
• You have strong analytical skills to quickly identify bottlenecks and solve problems while keeping operational and business issues in mind.
• You are native German speaker and fluent in English, French is a plus.
• You are autonomous and enjoy working in a team.