Senior Product Support Analyst — Enterprise Escalations

Das ist der Job

Candidates passionate about life sciences and problem-solving are encouraged to apply! /p #J-18808-Ljbffr

Darum lohnt es sich

You will lead enterprise escalations, mentor the team, and continuously improve support processes. pBenchling is seeking a Senior Product Support Analyst in Zürich, Switzerland, to ensure successful product use and resolve complex issues.

Strong experience in IT or product support, especially within biotech or pharma, is required. /ppThis position offers a flexible hybrid work arrangement with an emphasis on in-office collaboration three days per week.