Senior Product Researcher

Das ist der Job

You’ll work as a peer to the Product Data Scientist.

Darum lohnt es sich

Your team You’ll join the Mixed Methods Product Research team, reporting to the Director of Research. The team partners with product trios across the organization, bringing together qualitative research and quantitative analysis to help teams make better product decisions.

The role combines two disciplines: running rigorous product research, and building the AI workflows and automation that make research faster, more consistent, and easier for teams to use.

In practice, that means conducting qualitative, competitive, and market research to uncover meaningful opportunities, designing AI‑assisted workflows that handle the repetitive parts of research operations, and helping product teams self‑serve common research questions through reusable tools.

You’ll perform competitive and market research to help teams understand trends, opportunities, and emerging customer needs. You’ll create reusable research tools, templates, and frameworks that enable product teams to answer common research questions independently.

You’ll balance multiple priorities across teams while maintaining a high bar for rigor, quality, and speed. You enjoy working cross‑functionally, sharing work early, incorporating feedback, and helping teams learn quickly.

What we offer A minimum of 25 days annual leave per year Parental, family care, and bereavement leave Daily sickness benefits and accident insurance Paid educational and wellbeing days off Wellbeing, learning and development, and commuter allowance Home office setup budget Pension fund: contributions paid 60% by us and 40% by you Access to exclusive perks and discounts from hundreds of top brands Workation: Work from inspiring locations around the world for up to 45 days per year!

Your mission As a Senior Product Researcher at Frontify, you’ll help shape the future of how brands work by turning customer and market signals into clear product insights. Your responsibilities You’ll partner with product trios to deliver timely, decision‑ready research that informs product strategy and development.

You’ll plan and conduct qualitative research, including customer interviews, synthesis, and structured analysis. You’ll design, build, and maintain AI‑assisted workflows that improve research operations, including recruitment, synthesis, analysis, and reporting.

You’ll establish quality standards and validation processes that ensure AI‑generated outputs are grounded in real evidence and sound research practices. You’ll improve how research is captured, shared, and reused across the organization.

You’ll present findings in ways that build genuine empathy for users — turning data and interviews into stories that stick and drive decisions. You’ll collaborate closely with Product Managers, Designers, Data Scientists, and Engineers to connect customer insights with product outcomes.

You’ll proactively identify opportunities to increase the impact, efficiency, and scalability of research at Frontify. Your story You can work in a hybrid format where you’re able to work on‑site in our St Gallen office once a week , and then choose where works best for you for the rest of the week.

You have 5+ years of experience in product research, user research, market research, or a related discipline within SaaS or technology environments. You have extensive experience conducting qualitative research and translating findings into actionable recommendations.

You bring strong analytical thinking and a hypothesis‑driven approach to problem solving. You have experience conducting competitive and market research using reliable, evidence‑based methods. You're a natural storyteller.

You love presenting your work, you know how to make an audience feel the user's perspective, and you’re at your best when you’re in the room bringing insights to life. You're comfortable working alongside quantitative researchers, product managers, product designers, and engineers, using data to strengthen your recommendations.

You understand where automation can create leverage and where human judgment remains essential. You have experience building, improving, or experimenting with AI‑enabled workflows, research operations, or automation tools. Experience with platforms such as n8n is a plus.

You thrive in highly autonomous environments and are comfortable defining priorities, identifying opportunities, and driving initiatives forward independently. You have excellent communication skills and can translate complex findings into clear, compelling stories that drive action. You speak English fluently.

Important to us Frontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future. We’re committed to an inclusive hiring experience. If you need any support or adjustments during the recruitment process, please let your Talent Partner know when scheduling.

Any information shared will be treated confidentially. Invite to our summer company meet‑up #J-18808-Ljbffr