Senior Marketplace Integrity Manager Care Berlin, Germany

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours.

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

The Marketplace Integrity team protects trust on GetYourGuide by safeguarding the platform from fraud and abuse, so that travelers, suppliers, and partners can rely on every transaction and interaction.

We’re building a new Marketplace Abuse Prevention function within Marketplace Integrity to strengthen our ability to detect abuse patterns and stop them before they cause harm. The work brings together investigation based on data, policy design, and close collaboration with Product, Tech, and Business to create prevention mechanisms that scale. We’re looking for someone who thrives on building from the ground up and is excited by the chance to shape a function with real impact.

Your mission

Define the vision, structure, and operating model for GetYourGuide's Marketplace Abuse Prevention function; establishing how abuse is identified, prioritised, and governed across the company

Set clear KPIs, targets, and frameworks that bring rigour and focus to a newly built function

Lead the discovery and risk mining of new and emerging abuse patterns across the marketplace and acting as the detective who surfaces what others miss

Distill insights from data analysis and internal escalations into comprehensive mitigation strategies, translating these into scalable prevention mechanisms in collaboration with Product and Tech

Build and maintain continuous monitoring systems and AI-powered detection workflows that proactively flag emerging threats at scale

Your toolkit

5+ years of experience in marketplace integrity, trust & safety, fraud, or risk management

Deep understanding of marketplace dynamics and the abuse patterns that emerge within two-sided platforms

Strong data-driven decision-making skills; you can move from raw signals to structured hypotheses and clear prioritisation frameworks

Proven ability to influence and align cross-functional stakeholders (Product, Tech, Business) without direct authority

Demonstrated ability to apply AI tools to detection, monitoring, or analytical workflows — with concrete examples of how this has improved your work

Excellent communication skills; you can translate complex abuse patterns into clear narratives for senior leadership and operational teams alike

Extras that give you an edge

Experience building or scaling a new function or programme in a fast-moving environment

Familiarity with regulatory or policy frameworks relevant to marketplace integrity (e.g. Digital Services Act, consumer protection)

Exposure to building or evaluating machine learning-based detection models in collaboration with technical teams

How we’ll make your career journey extraordinary

Become a part of our success with virtual share options

Annual personal growth budget and mentorship programs for continuous learning and development

Work from anywhere in the world for 30 days per year

A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.

Opportunities to collaborate and socialize with a quarterly team event budget

Access to leading AI tools plus the resources and budget to get the most out of them

Monthly transportation and fitness budget

Discounts for you, your friends, and family on GetYourGuide activities

Health and wellness benefits

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.

From flexible ways of working to growth budgets, here’s how we support you in Berlin.

• Referral bonuses and virtual shares
• Pension contributions
• 30 telecommuting days per year
• 20% friends & family discount on activities
• 25 vacation days (+1 per year, up to 28)
• Discounted Urban Sports Club membership
• In-house gym and classes
• Annual flu shots

Growth

• €1,000 yearly learning budget
• Meetups, workshops and hackdays
• Mentorship program and AI tools
• 10 paid educational leave days every 2 years

Others

• Weekly catered meals and snacks
• Extra days off when winter holidays fall on weekends
• Annual company Summits