Das ist der Job
Identify trends, risks, and improvement opportunities across regional Shared Service Centers.
Darum lohnt es sich
Why It Might Be a Fit
Join a collaborative, international environment where your work has a direct impact on operational performance and employee experience, while offering opportunities to grow and develop your career.
Benefits Flexible hybrid wo Role Overview
As a Senior HR Operations Analytics Specialist, you will drive data-informed decision-making across global HR Operations, supporting performance optimization across our Shared Service Centers.
What You Will Do Monitor and analyze HR Operations performance globally, including service quality, efficiency, and customer experience.
Requirements University degree in Business Administration, HR, Analytics, Information Systems, or a related field. 3–5 years of experience in analytics, ideally within HR or service operations in a global environment. Hands‑on experience with ServiceNow, including reporting, analytics, and dashboard development.
Strong analytical skills with the ability to translate data into actionable insights. Solid understanding of service performance metrics and KPI frameworks. Working knowledge of AI‑enabled analytics, automation, and intelligent reporting capabilities. Proficiency in English (written and spoken); additional languages are a plus.
