Senior Director of Product Strategy and Support
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Das ist der Job
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Darum lohnt es sich
With headquarters in Thalwil, Switzerland, and offices across Europe, Asia, and the USA, we are making a global impact. /p h3Job Description /h3 h3Head of Product Strategy Product Support – Low Power GNSS /h3 pThe Head of Product Strategy and Product Support leads a cross‑functional team of Product Managers, Application Engineers, and Marketing Communication professionals within the Standard Precision and Low Power GNSS Business Unit (SPL).
The role requires strong technical depth to bridge customer use cases and internal RD execution. /p h3Your Responsibilities /h3 h3Strategic Planning Product Leadership /h3 ul liOwn the product line strategy, with emphasis on low power GNSS applications and market segments /li liDefine long‑term product vision aligned with business growth targets, competitive positioning, and evolving GNSS market trends /li liOversee product business plans across the portfolio, ensuring alignment with Integrated Business Planning (IBP) and profitability targets /li liEvaluate customer feedback, ecosystem dynamics, and technology evolution to identify portfolio gaps and innovation opportunities /li /ul h3Product Lifecycle Cross‑Functional Execution /h3 ul liLead the definition, translation, and prioritization of product requirements based on customer needs /li liTranslate customer requirements into clear, actionable technical specifications for RD teams /li liCollaborate closely with Engineering to ensure feasibility, differentiation, and time‑to‑market alignment /li liGuide go‑to‑market strategies including launch plans, marketing collateral, evaluation kits, reference designs, drivers, demonstrators, and pricing frameworks /li liEnsure product documentation and positioning remain accurate and compelling throughout the lifecycle /li /ul h3Sales Customer Engagement /h3 ul liLead the Application Engineering team to deliver effective support across pre‑sales, design‑in, and post‑launch phases (nice to have) /li liPartner with Sales and Key Account Managers to drive major opportunities and competitive positioning /li liActively engage with customers, building strong relationships and gathering deep insights to validate product‑market fit /li liEnsure structured tracking and management of customer interactions using Salesforce /li liEquip sales teams with up‑to‑date training, competitive “fighting guides,” and product messaging /li liAct as escalation point for critical customer issues (e.g.
RMAs, field issues) /li /ul h3Technical Market Interface /h3 ul liStrong hardware competencies are required to understand how GNSS chips are integrated into end‑customer systems and solutions /li liAnalyze full system architectures (module, antenna, power management, host integration) to ensure optimal product fit /li liAct as a bridge between customers and RD, ensuring market requirements are realistic, prioritized, and well‑defined /li /ul h3Team Leadership Organizational Impact /h3 ul liManage, mentor, and develop Product Managers and Application Engineers /li liFoster collaboration across RD, Sales, and Marketing teams /li liDrive accountability through clear objectives, KPIs, and outcome‑based execution /li liPromote continuous improvement in both product development and customer support processes /li /ul h3Product Support Leadership (Nice to Have) /h3 ul liExperience in leading product support or application engineering teams is highly valued /li liAbility to oversee or evolve customer support structures and processes is a strong plus /li /ul h3Your Skills and Experience /h3 ul liMaster’s degree in Engineering or related technical field; MBA is a plus /li liProven experience in product strategy, product management, or product support in semiconductor, GNSS, or embedded systems domains /li liStrong expertise in low power GNSS or related positioning technologies is highly preferred /li liSolid hardware/system‑level understanding, including chip‑to‑system integration /li liDemonstrated ability to translate customer needs into technical requirements for RD /li liHands‑on experience with Salesforce or equivalent CRM tools (mandatory) /li liStrong experience in customer‑facing roles and direct customer interaction (mandatory) /li liLeadership experience managing cross‑functional and distributed teams /li liSolid understanding of PL, pricing strategies, and market dynamics /li liExcellent communication and stakeholder management skills /li liCustomer‑centric mindset with a pragmatic and solution‑oriented approach /li liTrack record of growing business /li /ul h3What are your perks? /h3 ul liA multicultural and international company with over 60 different nationalities /li liProject‑based activities working with colleagues across the globe /li liA start‑up and innovation mindset while in the process of scaling‑up processes and efficiencies /li liHybrid working model flexible working hours /li liA strong learning environment and regular career discussions /li liCompany Performance Bonus /li liSport activities and Team events /li li... and discover even more by talking with us! /li /ul pLearn more about u‑blox and its mission by watching this video! /p pWe see diversity as a strength and promote a culture of inclusion among our employees.
We strive to become a strong learning organization and are committed to provide our employees with equal opportunities regardless of differences such as gender, race, ethnicity, generations, belief. /p pAre you interested in this challenging position within an international work environment in a successful company?
You will be working with a motivated team in an exciting technology. ph3Job Details: Senior Director of Product Strategy and Support /h3 pAbout u‑blox: u‑blox is a global leader in automotive, industrial, and consumer markets, driving innovation through our cutting‑edge positioning and short‑range communication technologies.
We are the pioneers behind high‑precision technologies, providing smart and reliable solutions that enable people, vehicles, and machines to determine their precise position and communicate wirelessly.
This role combines strategic and operational responsibility for the SPL product portfolio, with a specific focus on low‑power GNSS solutions, covering product strategy, lifecycle management, business development, and second‑level customer support.
As the key interface between business strategy, technology, and customer‑facing functions, this role ensures SPL products are competitive, aligned with market needs, well‑positioned, and effectively supported in the field. Apply now! We are looking forward to receiving your application. /p /p #J-18808-Ljbffr
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