Senior Director of Product Strategy and Support

Darum lohnt es sich

bJob Description /bbHead of Product Strategy Product Support – Low Power GNSS /bbr/The Head of Product Strategy and Product Support leads a cross-functional team of Product Managers (PM), Application Engineers (AE), and Marketing Communication professionals within the Standard Precision and Low Power GNSS Business Unit (SPL).br/This role combines strategic and operational responsibility for the SPL product portfolio, with a specific focus on low power GNSS solutions, covering product strategy, lifecycle management, business development, and second-level customer support.br/As the key interface between business strategy, technology, and customer-facing functions, this role ensures SPL products are competitive, aligned with market needs, well-positioned, and effectively supported in the field.

The role requires strong technical depth to bridge customer use cases and internal RD execution.br/br/bYour Responsibilities /bbr/bStrategic Planning Product Leadership /bliOwn the product line strategy, with emphasis on blow power GNSS applications and market segments /b /liliDefine long-term product vision aligned with business growth targets, competitive positioning, and evolving GNSS market trends /liliOversee product business plans across the portfolio, ensuring alignment with Integrated Business Planning (IBP) and profitability targets /liliEvaluate customer feedback, ecosystem dynamics, and technology evolution to identify portfolio gaps and innovation opportunities /li bProduct Lifecycle Cross-Functional Execution /b liLead the definition, translation, and prioritization of product requirements based on customer needs /lilibTranslate customer requirements into clear, actionable technical specifications for RD teams /b /liliCollaborate closely with Engineering to ensure feasibility, differentiation, and time-to-market alignment /liliGuide go-to-market strategies including launch plans, marketing collateral, evaluation kits, reference designs, drivers, demonstrators, and pricing frameworks /liliEnsure product documentation and positioning remain accurate and compelling throughout the lifecycle /li bSales Customer Engagement /b liLead the Application Engineering team to deliver effective support across pre-sales, design-in, and post-launch phases (nice to have) /liliPartner with Sales and Key Account Managers to drive major opportunities and competitive positioning /lilibActively engage with customers /b, building strong relationships and gathering deep insights to validate product-market fit /liliEnsure structured tracking and management of customer interactions using bSalesforce /b /liliEquip sales teams with up-to-date training, competitive “fighting guides,” and product messaging /liliAct as escalation point for critical customer issues (e.g.

RMAs, field issues) /li bTechnical Market Interface /b liSbtrong hardware competencies /b is required to understand how GNSS chips are integrated into end-customer systems and solutions /liliAnalyze full system architectures (module, antenna, power management, host integration) to ensure optimal product fit /liliAct as a bbridge between customers and RD /b, ensuring market requirements are realistic, prioritized, and well-defined /li bTeam Leadership Organizational Impact /b liManage, mentor, and develop Product Managers and Application Engineers /liliFoster collaboration across RD, Sales, and Marketing teams /liliDrive accountability through clear objectives, KPIs, and outcome-based execution /liliPromote continuous improvement in both product development and customer support processes /li bProduct Support Leadership (Nice to Have) /b liExperience in bleading product support or application engineering teams /b is highly valued /liliAbility to oversee or evolve bcustomer support structures and processes /b is a strong plus /li br/bYour Skills and Experience /b liMaster’s degree in Engineering or related technical field; MBA is a plus /liliProven experience in product strategy, product management, or product support in semiconductor, GNSS, or embedded systems domains /lilibStrong expertise in low power GNSS or related positioning technologies is highly preferred /b /lilibSolid hardware/system-level understanding /b, including chip-to-system integration /liliDemonstrated ability to translate customer needs into technical requirements for RD /lilibHands-on experience with Salesforce or equivalent CRM tools (mandatory) /b /liliStrong experience in bcustomer-facing roles and direct customer interaction (mandatory) /b /liliLeadership experience managing cross-functional and distributed teams /liliSolid understanding of PL, pricing strategies, and market dynamics /liliExcellent communication and stakeholder management skills /liliCustomer-centric mindset with a pragmatic and solution-oriented approach /liliTrack record of growing business /li bWhat are your perks? /b liA multicultural and international company with over 60 different nationalities /liliProject-based activities working with colleagues across the globe /liliA start-up and innovation mindset while in the process of scaling-up processes and efficiencies /liliHybrid working model flexible working hours /liliA strong learning environment and regular career discussions /liliCompany Performance Bonus /liliSport activities and Team events /lili… and discover even more by talking with us! /li