Das ist der Job
This position reports to the Chief Operating Officer.
Darum lohnt es sich
As part of a fast‑growing team, you will be responsible for leading the execution layer of care delivery, ensuring workflows are created, updated, and followed, teams are accountable, and operational issues are surfaced and resolved quickly.
Responsibilities Execution & Operational Performance Own day‑to‑day execution of ECM, CS, and CHW programs across all geographies Ensure visits, engagement, and care delivery activities are completed consistently Monitor operational KPIs (visit completion, time to first visit, engagement rates) Identify and resolve breakdowns in execution across teams Team Leadership & Accountability Directly manage CHW Team Managers and Senior Manager of Community Supports Set clear expectations for performance, productivity, and team management Hold managers accountable for outcomes, coaching, and corrective action Ensure consistent management practices across geographies Workflow Adherence & Operational Consistency Ensure workflows defined by Payor Operations are executed consistently across all teams Identify where workflows are not be Senior Director, CalAim Programs Remote (Full Time) Compensation: $170,000-$180,000 Role Description The Senior Director of CalAIM Programs will join Zócalo Health during a period of rapid growth and increasing operational complexity.
This role exists to ensure consistent execution of ECM, Community Supports (CS), and CHW programs across geographies and health plans.
