Senior Client Manager (m/w/d)

Das ist der Job

The skills supporting successful selling through organizational and business outcome mindset.

Darum lohnt es sich

The knowledge of the company’s offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor.

The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients.

Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities. /li /ul h3Academic Qualifications and Certifications /h3 ul liBachelor's degree or equivalent in business or a sales related field. /li liRelevant vendor certifications would be advantageous. /li /ul h3Required Experience /h3 ul liAdvanced experience in a global partner management role. /li liAdvanced experience in a sales environment and/or customer service role. /li liAdvanced experience in the IT or professional services industry with a focus on business development and/or sales. /li liAdvanced experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth. /li liAdvanced sales orientation with experience working with clients and business teams to create sales-orientated solutions and services. /li liAdvanced experience gained in a similar client manager role. /li liExcellent knowledge of German and English /li liAdvanced experience working with Salesforce.com contact platform. /li /ul h3Workplace Type /h3 pHybrid Working /p h3Equal Opportunity Employer /h3 pNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. ppAs a Senior Client Manager at NTT DATA, you will manage and grow relationships with clients, focusing on land, expansion, and renewals across all solutions within assigned accounts.

You will take full ownership of these accounts, ensuring client satisfaction throughout their lifecycle and building lasting connections to identify how our services can add real value. /p pYou will work closely with stakeholders, vendors, and partners, and use the company's sales tools and methodologies to manage accounts, opportunities, pipelines, and forecasts.

As the main point of contact, you will maintain open and effective communication channels, fostering strong business relationships. /p pBeyond meeting quotas, you will identify current needs and articulate how we can meet them, driving demand and encouraging clients to explore additional services to nurture revenue growth.

You will also develop governance and compliance policies to manage risk and ensure financial governance and compliance within your specialization. /p h3Key Responsibilities /h3 ul liManages and grows relationships to drive land, expansion and renewals across all solutions within assigned accounts in segment 3. /li liPursues leads identified by aligned Lead Generation/Business development representatives. /li liMinimizes churn and maximizes retention in assigned accounts. /li liDrives client satisfaction throughout the entire lifecycle of the clients’ buying process. /li liGenerates demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions. /li liInfluences and works closely with vendors/partners to achieve required results. /li liUses company sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast. /li liDevelops open and effective channels of communication in with each client within the assigned account. /li liEncourages revenue growth by inspiring clients to additional services. /li liBecomes the reliable point of contact for clients that is required to establish a strong business relationship. /li liTakes ownership of a range of accounts within the assigned segments. /li liDetermines the best solution requirements for each client that can be deployed by other departments. /li liBuilds enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for the organization. /li liDevelops and/or aligns governance and compliance policies in own practice area to identify and manage risk exposure liability. /li liMonitors and controls financial governance and compliance throughout an area of specialization in order to manage financial cost. /li /ul h3Knowledge and Attributes /h3 ul liSales business acumen.

Success will require focusing on planning, leveraging tools and DATA, and concentrating on company business requirements. developing the skills to understand the client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services. /li liSales client engagement and management.

The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth.

Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor. /li liSales solution skills.

Success will require the ability to link company offerings, including high-value services to specific client and prospect needs and outcomes. /li liSales pursuit. We are committed to providing an environment free of unfair discrimination and harassment.

We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. /p /p #J-18808-Ljbffr