Das ist der Job
We go beyond simple conversational interfaces to build integrated, intelligent communication ecosystems.
Darum lohnt es sich
About the team
Zillow’s AI organization builds the intelligence that powers Zillow’s mission to make home a reality for more people – across buying, selling, renting, and financing. The Partner Communications AI team is at the forefront of this mission, transforming how real estate agents, loan officers, and customers connect.
Using modern NLP and Generative AI, we personalize high‑stakes messaging, automate communication workflows, and surface real‑time insights across multi‑channel communication streams and diverse data.
We operate at the intersection of Large Language Models (LLMs), agentic AI, classical ML, and complex multi‑channel data, collaborating deeply with product, engineering, analytics, operations, and compliance to ensure our AI solutions are innovative, trustworthy, unbiased, and measurable.
About the role
As a Senior Applied Scientist, you will be a hands‑on technical leader and innovator for our partner communications AI systems. You will design novel models, reasoning systems, and evaluation frameworks that facilitate and enhance how real estate professionals and customers connect and interact.
Your work will power a wide range of communication experiences – from context‑aware personalized message creation to the next generation of intelligent agentic AI assistants that streamline professional workflows. You will own the
