Network Operations Center Senior Associate

Das ist der Job

We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan.

Darum lohnt es sich

If working in a fast‑paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. The ideal candidate will have a strong technical background in network management, excellent problem‑solving skills, and the ability to lead a team of NOC engineers in a remote environment.

Develop, implement, and maintain standard operating procedures and best practices for the NOC team. Collaborate with cross-functional teams, including IT, Engineering, and Security, to resolve complex network issues and optimize network performance.

Manage remote team members effectively, fostering a culture of collaboration and ensuring team members receive the necessary support and resources.

Native English speaker or have English C2 level; multilingual (Spanish, Chinese) a plus Excellent written and verbal communication skills, with the ability to effectively lead and collaborate within a remote team environment.

Ability to work independently and collaboratively in a fast‑paced environment Exceptional attention to detail and organizational abilities Experience managing remote teams and working with offshore resources.

Benefits Attractive salary based on capabilities and background Performance bonus potential Paid‑time off (PTO) Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals.

About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service.

We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. Learn more at About the Role We are seeking a highly skilled and experienced Network Operations Center (NOC) Senior Associate to oversee our organization's network infrastructure and ensure optimal performance.

Responsibilities Supervise and coordinate the activities of the NOC to ensure the availability, reliability, and efficiency of our network infrastructure. Monitor network performance and identify potential issues, proactively implementing solutions to prevent service disruptions.

Ensure compliance with industry regulations and security standards for data protection and network integrity. Keep up‑to‑date with emerging technologies and trends in network management and provide recommendations for continuous improvement. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field.

Minimum 5 years of experience in network management, with at least 2 years in a leadership role. Preference for knowledge of OpenNMS, LibreNMS, zabbix Preference for experience working with Mikrotik and Siklu Hands‑on experience with network monitoring tools and software.

Strong analytical and problem‑solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Strong interpersonal skills, persistence, and a goal‑oriented mindset. Ability to adapt to a fast‑paced, dynamic environment and handle multiple priorities simultaneously.

We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic.

We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process. #J-18808-Ljbffr