Engineering Operations Lead

LayerZero The Future is Omnichain. Founded in 2021, LayerZero’s vision is to create a community of cross‑chain developers, building dApps that are no longer constrained by individual blockchain capabilities. With LayerZero's simple, generic messaging protocol, builders will develop cross‑chain dApps designed to unify the power of individual blockchains. We are funded by the best investors in the world including: a16z, Sequoia, PayPal, Binance Ventures, Coinbase Ventures, Uniswap Labs, Circle Ventures, Delphi Digital, and many more.

ABOUT THE ROLE

We’re looking for an Engineering Operations Lead to join our Engineering team. This dynamic role combines elements of operations, strategic support, and organizational management. You’ll help streamline business processes, assist with key product launches, and manage the operational rhythm of the Engineering org. It is a strategic enabler that removes friction, improves execution speed, and ensures Engineering teams operate at peak performance. You will serve as the connective tissue between Engineering and its cross‑functional partners, abstracting away internal complexity so the team can focus on shipping.

WHAT YOU'LL DO

Core Business Strategy

Strategic Advisory: Serve as a strategic advisor to the CTO, Engineering Leadership, and Product Leads. Provide hands‑on advisory across internal process design, team organizational operating model, data insights, and day‑to‑day operational decision making. Ensure the team is executing on its strategic priorities throughout the year.

Data‑Driven Insights: Deliver analysis that informs team performance, productivity metrics, weekly readouts, and key optimization areas.

Prioritization Framework: Build and maintain frameworks that help Engineering focus capacity on the highest‑impact initiatives and make clear, defensible trade‑offs when priorities compete.

OKR Management & Tracking: Oversee and track Engineering OKRs, ensuring alignment with the company’s long‑term vision and strategy; surface trends, flag risks, and keep priorities on course.

Operational Execution

Operating Cadence & Delivery: Run the operational rhythm of the org including planning cycles, milestone & dependency tracking, and delivery visibility. Ensure commitments are clear and the team consistently hits its objectives.

Dashboards & Reporting: Build and maintain dashboards that make goals, progress, and delivery health visible to leadership and teams.

ENG Operations Management: Handle day‑to‑day Engineering operations, including Linear initiatives and projects, deadline management, and project prioritization, to ensure the team meets its objectives efficiently. Own Linear end‑to‑end as the org’s source of structure for work management.

Process Design & Automation: Identify and close operational gaps across the delivery lifecycle through improved workflows and automation, building scalable processes from the ground up.

Cross‑Functional Coordination: Work closely with other Operations leads and serve as the operational bridge between Engineering and its cross‑functional partners (Product, BD, Finance, Legal, Marketing).

ENG Ops Trainings: Develop and run training sessions for the Engineering team, empowering them with the tools and processes needed to succeed.

WHO YOU ARE

5+ years of experience in business operations, engineering operations, or a similar function. Ideally within a FinTech, high‑growth tech startup, or Web3 environment. Deep understanding of how engineering organizations run: operating‑model design, prioritization frameworks, operating cadence, and execution systems. Proven ability to build and improve operational processes from the ground up (SOPs, automation, cross‑functional workflows). Strong analytical skills with experience building dashboards, performance reports, and data‑driven recommendations. Excellent cross‑functional communication. Thrive as connective tissue between Engineering, BD, Finance, Legal, Product, and Marketing.

Highly organized, proactive, and comfortable operating with a high degree of ownership and ambiguity. Hands‑on familiarity with Linear (or a comparable execution / issue‑tracking system) and modern operational tooling. Experience supporting or partnering closely with executive leadership is a strong plus.

EQUAL OPPORTUNITY EMPLOYER

LayerZero Labs is committed to fostering a diverse and inclusive workplace. LayerZero Labs is an equal opportunity employer and does not discriminate on the basis of race, national origin, religion, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or any other legally protected status.